Initializing Your Webcam Failed. Please Try With Another Upload Method. Coinbase

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Old 12-xx-2017, 03:55 PM

12,974 posts, read xviii,023,500 times

Reputation: 6878

We're stuck on opening a Coinbase business relationship. ID verification. We have driver's license scanned every bit an image.

Your verification failed
Nosotros weren't able to verify your identity for the following reason.
Delight click hither for more information.
Initializing your webcam failed.
Please try with another upload method.

How to try another upload method such equally uploading the file that is our scanned ID?

We submitted an inquiry and they say it could have days to but get a reply much less a solution.

Old 12-20-2017, 04:07 PM

sholomar

Location: Sector 001

13,127 posts, read ix,684,238 times

Reputation: 13284

They require yous to apply a webcam to capture a live image of your license now instead of simply taking a picture of the prototype and saving it equally an prototype file. Back when I tried to employ their app it didn't work correctly, then I just went and bought a cheap webcam to verify and use it now as a video camera to watch my driveway.

https://www.amazon.com/Logitech-960-...ogitech+webcam

I would advise using "gemini" instead of coinbase. Less hassle, and lower fees if you're non using their GDAX service, and ameliorate client service.

https://gemini.com/

Old 12-xx-2017, 04:27 PM

12,974 posts, read xviii,023,500 times

Reputation: 6878

We have an ancient logitech cam.
Take a screen shot using the ctrl and print screen primal and nosotros still terminate up with a image file.
Nosotros uploaded our scanned driver'due south license like you see in the photo.

Is that the ID verification they want?

They are begging us to add together funds by e-mail but no logical ID verification process.

Fastened Thumbnails

Opening a Coinbase account-untitled33.jpg

Old 12-20-2017, 04:40 PM

doodlemagic

Location: All Over

4,004 posts, read five,511,404 times

Reputation: 3139

Quote:

Originally Posted past howard555 View Post

Nosotros're stuck on opening a Coinbase business relationship. ID verification. We have driver'southward license scanned as an image.

Your verification failed
We weren't able to verify your identity for the following reason.
Please click here for more information.
Initializing your webcam failed.
Please effort with another upload method.

How to try some other upload method such equally uploading the file that is our scanned ID?

Nosotros submitted an inquiry and they say information technology could take days to just get a reply much less a solution.

It's been a while since I had to do this but download the app and utilize your telephone to scan the ID. I hear that works much better than using the webcam. I tried to assistance my dad do that on GDAX recently and it was a nightmare, nosotros sat there for 8 minutes trying to hold up the ID lol

Old 12-20-2017, 05:10 PM

bmw335xi

Location: US

23,790 posts, read 23,607,046 times

Reputation: 18614

Howard, I havent seen you lot on the forums in what feels like years!

Old 12-20-2017, 05:26 PM

12,974 posts, read 18,023,500 times

Reputation: 6878

We don't take photos with our phone. What other ways to get signed up speedily on Coinbase?

I do not know how to use a desktop reckoner with a USB webcam to become them a photo of my ID.

Any tech help?


Last edited past howard555; 12-20-2017 at 05:38 PM..

Old 12-20-2017, 05:fifty PM

doodlemagic

Location: All Over

iv,004 posts, read v,511,404 times

Reputation: 3139

Quote:

Originally Posted by howard555 View Post

We don't take photos with our phone. What other means to get signed up quickly on Coinbase?

I do not know how to use a desktop computer with a USB webcam to get them a photo of my ID.

Whatever tech help?

Does your computer have a built in webcam? If so use that, if not sounds similar maybe y'all have a plugin external USB webcam, that should work.

Not certain if you don't take a phone with a camera or if you take some privacy reason for not wanting to accept photos with it but the problem your experiencing is a mutual i and the only easy solution I've heard is download the coinbase app and employ your phone as a scanner to browse the ID when prompted.

Old 12-twenty-2017, 06:07 PM

12,974 posts, read eighteen,023,500 times

Reputation: 6878

Quote:

Originally Posted by doodlemagic View Post

Does your computer accept a congenital in webcam? If and so use that, if non sounds similar maybe you take a plugin external USB webcam, that should work.

Not sure if y'all don't take a phone with a camera or if you have some privacy reason for not wanting to accept photos with it but the problem your experiencing is a common one and the merely easy solution I've heard is download the coinbase app and utilize your phone as a scanner to scan the ID when prompted.

Plug in external webcam which will, I think, do nil just create an image file just similar the USB scanner. and we got our driver'south license uploaded every bit our photograph on the page you come across above. #3

Nosotros have a telephone for texting but only it does come with 1000MB data. Never taken a photograph with a telephone.

Old 12-21-2017, 08:03 AM

doodlemagic

Location: All Over

four,004 posts, read five,511,404 times

Reputation: 3139

Quote:

Originally Posted by howard555 View Post

Plug in external webcam which will, I think, practice aught but create an image file just like the USB scanner. and we got our commuter's license uploaded as our photo on the page you lot come across above. #three

We have a phone for texting merely only it does come with 1000MB information. Never taken a photo with a phone.

Again it's been a while since I've done this only I don't believe Coinbase has yous upload a still photo, concluding time I did it basically the webcam kind of went into video mode and in that location was a box I had to hold an ID upward to with my face up next to the ID. Information technology was kind of difficult to agree it steady and line the ID up in the box but that's waht I had to practice. Recently some other ICO I had to simply snap a film and upload it but Coinbase seemed a bit trickier.

Old 12-21-2017, 08:09 AM

12,974 posts, read 18,023,500 times

Reputation: 6878

We have an LTE phone through Q-link. We took a photo of our driver's license with the phone's photographic camera. Poor quality photograph since the camera at to exist so far from the ID to fit it into the windows, and really not much proof of ID if you tin can not read the text on the photo of the commuter's license.

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